PRIVACY POLICY
This privacy notice for Chris Kenward Film (“Company”, “we”, “us”, or “our”), describes why we might collect, store, use, and/ or share (“process”) your information when you use our services (“Services”), such as when you: purchase a product, leave a comment or review, create an account, contact us via the contact form.
What type of information do we collect?
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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When do we collect information?
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
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Why do we collect such personal information?
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We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Do we process any sensitive information?
We do not process sensitive personal information.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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How do we use cookies and other tracking tools?
In Short: We may use cookies and other tracking technologies to collect and store your information.
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Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
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This site is hosted by Wix and as such essential cookies are placed on the site by Wix.
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Wix uses cookies for important reasons, such as:
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To provide a great experience for your visitors and customers.
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To identify your registered members (users who registered to your site).
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To monitor and analyze the performance, operation and effectiveness of Wix's platform.
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To ensure our platform is secure and safe to use.
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Further Information regarding cookies.
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If you are concerned about the use of cookies or require further information please find a list of handy resources below.
In depth information about cookies can be found here: All About Cookies
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The following links explain how to access cookie settings in various browsers:
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How do we use Google Analytics?
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We use Google Analytics to collect information about your use of the Site, this information includes but is not limited to; how often a user accesses the Site, what pages they visit and when they do so, device type, operating system and browser type. We use this information exclusively to improve our Site and services. Google analytics collects data using the IP addressed assigned to you at the time of your visit to the Site, it does not collect your name or other identifying information.
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Google’s privacy policy can be found via the following link:
https://policies.google.com/privacy?hl=en
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To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
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Do we collect information from minors?
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In Short: We do not knowingly collect data from or market to children under 18 years of age.
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We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.
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How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at chriskenwardfilm@gmail,com or send us mail to: 38 Main Street, Wheldrake, York, YO19 6AE
Privacy policy updates
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and Contact
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at chriskenwardfilm@gmail.com or send us mail to: 38 Main Street, Wheldrake, York, YO19 6AE